HarvestSync™ for Salesforce®
How can I show the Billable/Non-Billable Status of a time entry in Salesforce?
How can I show the Billable/Non-Billable Status of a time entry in Salesforce? Solution The billable/non-billable status of the task type in Harvest does not automatically come into Salesforce, but here is one way you can achieve the same thing: 1. ...
What information is synced with HarvestSync?
What information is synced with HarvestSync? The HarvestSync application syncs the following information: Time Entries are synced one-way from Harvest to Salesforce The Toggle Project button in Salesforce will archive or unarchive a project in ...
Harvest Project and Time Entries have disappeared
Harvest Project and time entries have disappeared. Problem Harvest Project and Time Entries have disappeared. Solution If your HarvestSync license expires, you will no longer be able to view the Project and Time Entries objects. The data is still ...
Harvest features and associated permissions error
Installing this package requires the following features and its associated permissions: Apex Classes Problem Attempting to install the Harvest2Salesforce connector results in the following error: Installing this package requires the following feature ...
Exceeded max size limit of 6000000 Error
Exceeded max size limit of 6000000 Error is in expression '{!sync}' in component <apex:page> in page h2s:harvestsyncprojectentries: (H2S) Problem Error occurs when you click the button that says 'sync harvest time entries'. This may happen in ...
Error: There was a problem saving your configuration in Harvest Settings
Error: There was a problem saving your configuration in Harvest Settings. Problem Error occurs when you click the save button on the HarvestSync Settings page after changing the sync options. Solution Make sure you are on the latest release of ...
Error when upgrading HarvestSync to v2.9 or later
Error when upgrading HarvestSync to v2.9 or later Problem When attempting to upgrade HarvestSync to v2.9 or later, user receives this that mentions Apex Log tab already exists. Solution This error usually occurs if a custom tab has been added manual ...
Error message when trying to toggle project closed
Error message received with trying to toggle project closed from Salesforce Problem User gets an error with the Harvest to Salesforce connector whenever trying to toggle a project closed. (see the error below). Content Starts Here only whitespace ...
Time Entries older than 5 years are not being synced
Time Entries older than 5 years are not being synced Problem When I sync my project time entries from Harvest that are older than five (5) years, they are not being added or updated in Salesforce. SolutionFor clients on version v2.7 or lower of ...
Can't Uninstall HarvestSync™
Can't Uninstall HarvestSync - No Uninstall link Problem Clients who installed HarvestSync from the AppExchange and completed their purchase will not see an Uninstall link under Setup > Installed Applications. Instead such clients must follow an ...
Attempt to de-reference a null object
Attempt to de-reference a null object Problem User received the following error when attempting to sync: Attempt to de-reference a null object Error is in expression '{!sync}' in component <apex:page> in page h2s:harvestsyncprojectentries: (H2S) An ...
Some Projects in Harvest are not syncing
Some Projects in Harvest are not automatically syncing Problem Some projects sync to Salesforce, but not all projects. Solution 1. Make sure the Project Code External Id field in Salesforce has a unique match in Harvest. The code has to be unique in ...
HarvestSync Sync Error
When attempting to synch with Harvest or when authorizing your Org for integration with Harvest and you get an error either through the HarvestSync email notification or from the UI, please upgrade to the latest version of HarvestSync. Harvest has ...
How to Purchase HarvestSync
Problem Client has installed the trial of HarvestSync in their production instance of Salesforce and now wants to purchase the HarvestSync license subscription. Solution After installing HarvestSync in production, (1) go to the AppExchange and click ...