Harvest Project and Time Entries have disappeared

Harvest Project and Time Entries have disappeared

Harvest Project and time entries have disappeared.

Problem

Harvest Project and Time Entries have disappeared.
 

Solution

If your HarvestSync license expires, you will no longer be able to view the Project and Time Entries objects. The data is still there and can easily be recovered by re-activating your HarvestSync license. To do so, you can go to the HarvestSync AppExchange page and click the Checkout Now button to purchase a renewed license. Alternatively, if you have received an invoice, it should contain a link to pay the invoice, which once paid, will trigger an action internally to extend your license.

    • Related Articles

    • Time Entries older than 5 years are not being synced

      Time Entries older than 5 years are not being synced Problem When I sync my project time entries from Harvest that are older than five (5) years, they are not being added or updated in Salesforce. SolutionFor clients on version v2.7 or lower of ...
    • Some Projects in Harvest are not syncing

      Some Projects in Harvest are not automatically syncing Problem Some projects sync to Salesforce, but not all projects. Solution 1. Make sure the Project Code External Id field in Salesforce has a unique match in Harvest. The code has to be unique in ...
    • How can I show the Billable/Non-Billable Status of a time entry in Salesforce?

      How can I show the Billable/Non-Billable Status of a time entry in Salesforce? Solution The billable/non-billable status of the task type in Harvest does not automatically come into Salesforce, but here is one way you can achieve the same thing: 1. ...
    • Error message when trying to toggle project closed

      Error message received with trying to toggle project closed from Salesforce Problem User gets an error with the Harvest to Salesforce connector whenever trying to toggle a project closed. (see the error below). Content Starts Here only whitespace ...
    • What information is synced with HarvestSync?

      What information is synced with HarvestSync? The HarvestSync application syncs the following information: Time Entries are synced one-way from Harvest to Salesforce The Toggle Project button in Salesforce will archive or unarchive a project in ...