Can't Uninstall HarvestSync™

Can't Uninstall HarvestSync™

Can't Uninstall HarvestSync - No Uninstall link

Problem

Clients who installed HarvestSync from the AppExchange and completed their purchase will not see an Uninstall link under Setup > Installed Applications. Instead such clients must follow an alternate uninstall procedure (which cancels the subscription first). 
 

Solution

Login to the AppExchange (https://appexchange.salesforce.com) with your Salesforce system administrator login. Click on your avatar (picture) at the top right of the AppExchange once you are logged in and select: My Installs & Subscriptions. Next located the HarvestSync™ application and select "Uninstall" from the dropdown menu to the right of the application.

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